Dead Customer Pool

April 30, 2005 D. H. McKee

Off

work had this thing at Dooly’s for a couple of hours. A “release party” or something. We played a little pool, threw some darts, and ate some junkfood. It petered out pretty quickly, and everyone went their own way. I was all set to do nothing more, but R suggested we go see “Hitchhiker’s Guide to the Galaxy” at Kings College. It was a pretty good film, but lacked plot, and was a little slow at times. Good movie, though. And a good translation of the book as well. All of Ebert’s points were valid — the film was a little twee.
Tonight I’ve got one of those customers from hell (no, not that customer). He had a problem on his end with a RADIUS server, and we agreed over the phone that he’d need his RADIUS expert to come in and look at the problem. However, now he’s emailed the powers-that-be and is demanding a refund because *we* couldn’t make it work. (sigh) I wish I could record phone conversations. He’s quoting some kind of sales agreement, and blaming his configuration problems on us. Like there’s anything I can do for him.
This isn’t the first time this has happened — that a customer has done something or acted a certain way over the phone, then turned 180 degrees when talking to the Sales team.

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About This Site

As a guy who occasionally curates art shows and wrangles artists together, I often have to edit and post artist bios, profile pictures, and artwork images. This can be a problem, since many artists and writers aren’t used to selling themselves. Artists rarely know how to present their art for display in a brochure, and writers aren’t used to writing about themselves.

Writers often treat the bio like it’s an interview or something. Maybe like they’re having a conversation with you, the reader. While it may work sometimes, the most common way to write a bio is to write in the 3rd person.

I’m like those writers, and I’m talking to you directly, unlike the common way to do a bio. You should see my About page. It makes sense to me, since this is a bit which describes my blog’s website. When I get famous enough that I don’t have time to talk to you, I’ll have an intern write everything in 3rd person. Until then, you get to talk to me.

Like blogs of old, this one is a personal document of the comings and goings of me. Articles I’ve written, links I’ve posted, videos I liked, etc. Here, a first-person perspective is the way to go, at least for now. So, this is my site. I’m D. H. McKee, a sometimes artist, sometimes writer. Mostly just a guy on the internet.